预订 The Kingdom of Man 9781141637584
海外仓库发货,通常付款后4-9周到货!
/ 2010-01-01
图书信息 书号: 9781141637584 作者: Edwin Ray Lankester 装帧: 平装-胶订 页数: 214页 出版社: BiblioLife 尺寸: 1.0 x 0.7 x 24.6 cm 出版日期: 2010-01-01 重量: 1g 语种: 其它(含多语) 内容简介 This is a reproduction of a book published before 1923. This book may
¥173.00
【预订】Mergers and Acquisitions, Second Edition 9781119265412
美国库房发货,通常付款后3-5周到货!
/ 2017-04-05
/ Wiley
¥551.00
【预订】Customer Service Marketing 9780367208929
国外库房发货,通常付款后3-5周到货!
2022-12-05
Product Details 基本信息 ISBN-13 书号 9780367208929 Author 作者 Edwin N. Torres and Tingting Zhang Format 版本 精装 Pages Number 页数 288页 Publisher 出版社 Routledge Publication Date 出版日期 2022-12-05 Product Dimensions 商品尺寸 246 x 174 mm (6.85 x 9.69 Language 语种 其它(含多语) Book Contents 内容简介 This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer service. It also includes classic and contemporary theories relating to the consumers, managers, and their behaviors in organizational setting. The book uses real-life applications through examples from business enterprises in various service sectors, including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, and finance.This book covers important concepts in
¥1447
预订 The Kingdom of Man 9781142995898
海外仓库发货,通常付款后4-9周到货!
/ 2010-01-06
图书信息 书号: 9781142995898 作者: Edwin Ray Lankester 装帧: 平装-胶订 页数: 210页 出版社: BiblioLife 尺寸: 1.0 x 0.7 x 24.6 cm 出版日期: 2010-01-06 重量: 1g 语种: 其它(含多语) 内容简介 This is a reproduction of a book published before 1923. This book may
¥173.00