【预订】Handbook of Service Science 9781461425946
美国库房发货,通常付款后3-5周到货!
/ 2012-07-01
/ 暂无出版社信息
Product Details 基本信息 ISBN-13 书号 9781461425946 Author 作者 Maglio Format 版本 平装-胶订 Pages Number 页数 758页 Publication Date 出版日期 2012-07-01 Product Dimensions 商品尺寸 9.2 x 6.1 x 1.5 cm Shipping Weight 商品重量 1187g Language 语种 英语 Book Contents 内容简介 As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems.Handbook of Service Science takes the first major steps to clarifying the definition, role, and future of this nascent field. Incorporating work by scholars from across the spectrum of service research, the volume presents multidisciplinary perspectives on the nature and theory of service, on current research and practice in design, operatio
¥1815
预订 Service-Oriented Computing 9783642173578
海外仓库发货,通常付款后4-9周到货!
/ 2010-11-22
/ Springer
图书信息 书号: 9783642173578 作者: Paul P Maglio 装帧: 平装-胶订 页数: 737页 出版社: Springer 尺寸: 1.0 x 0.6 x 0.1 cm 出版日期: 2010-11-22 重量: 2g 语种: 其它(含多语) 内容简介 Welcome to the 8th International Conference on Service Oriented Computing (ICSO
¥1560
【预订】Handbook of Service Science, Volume II 9783319985114
美国库房发货,通常付款后3-5周到货!
/ 2018-12-23
/ 暂无出版社信息
Product Details 基本信息 ISBN-13 书号 9783319985114 Author 作者 Maglio Format 版本 精装 Publication Date 出版日期 2018-12-23 Language 语种 英语 Book Contents 内容简介 The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who havegrown-up with Service Science, as well as established researchers who are adapting their frames for the modern service context. The first Handbook ofService Science marked the emergence of Service Science when disciplinary studies of business-to-customer service systems intertwined to meet the needs of a new era of business-to-business and global service ecosystems. Today, the evolving discipline of Service Science involves advanced technologies, such as smartphones, cloud, social platforms, big data analytics, and artificial intelligence. These techno
¥2265