【预订】A Hotel Manager’s Handbook 9781771883481
美国库房发货,通常付款后3-5周到货!
/ 2015-12-15
Product Details 基本信息 ISBN-13 书号 9781771883481 Author 作者 Vincent P. Magnini and Carol J. Simon Format 版本 平装-胶订 Pages Number 页数 256页 Publisher 出版社 Apple Academic Press Publication Date 出版日期 2015-12-15 Shipping Weight 商品重量 374g Language 语种 英语 Book Contents 内容简介 This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. With this practical, easy-to-use book, there is no need to sift through pages of narratives in order to identify actionable tactics and strategies that can be applied at the property-level. The book presents one unique and actionable customer satisfaction technique on each page—a useful feature for busy managers.
¥996.00
【预订】A Hotel Manager S Handbook: 189 Techniques for Achieving
预订商品,按需印刷,需要1-3个月发货,非质量问题不接受退换货。
¥1416.02