【预订】Customer Service: Empowerment and Entrapment
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/ Palgrave
¥1270.61
【预订】Medicine, Health and the Public Sphere in Britain, 1600-
美国库房发货,通常付款后3-5周到货!
/ 1988-08-08
¥603.00
【预订】The Oxford Handbook of Management Ideas 9780198794219
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/ 2019-04-03
Product Details 基本信息 ISBN-13 书号 9780198794219 Author 作者 Sturdy Andrew Format 版本 精装 Pages Number 页数 576页 Publisher 出版社 Oxford University Press Publication Date 出版日期 2019-04-03 Language 语种 英语 Book Contents 内容简介 This Handbook provides an up to date, enduring, and authoritative account of the field of research on management ideas. It addresses questions of where management ideas come from, how they are produced, promoted and used, and their effect on business and working practices.
¥1287
【预订】A History of Knowles & Son 9780860548539
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/ 1997-07-17
Product Details 基本信息 ISBN-13 书号 9780860548539 Author 作者 David Sturdy Format 版本 平装-胶订 Pages Number 页数 114页 Publisher 出版社 British Archaeological Reports(BAR Publishing) Publication Date 出版日期 1997-07-17 Language 语种 其它(含多语) Book Contents 内容简介 A fascinating history of a family firm and their predecessors the Townesends, who over 200 years have built a significant number of architecturally important buildings in and around Oxford.
¥451.00
【预订】Customer Service 9780333946077
国外库房发货,通常付款后3-5周到货!
/ 2001-03-29
Product Details 基本信息 ISBN-13 书号 9780333946077 Author 作者 Sturdy Format 版本 平装-胶订 Pages Number 页数 240页 Publisher 出版社 Palgrave Macmillan Publication Date 出版日期 2001-03-29 Product Dimensions 商品尺寸 23.7 x 15.5 x 1.2 cm Shipping Weight 商品重量 0.4 kg Language 语种 其它(含多语) Book Contents 内容简介 Customer service is at the centre of many recent changes in work and organisations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally.A provocative and insightful work aimed at students of organisations and management as well as thoughtful practitioners.
¥662.00
【预订】Management Consultancy: Boundaries and Knowledge in Acti
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¥1811.75