【预订】Involving Customers in New Service Development 978191129
国外库房发货,通常付款后3-5周到货!
/ 2006-10-13
Product Details 基本信息 ISBN-13 书号 9781911299714 Author 作者 Bo Edvardsson (Karlstad Univ Sweden) Format 版本 平装-胶订 Pages Number 页数 332页 Publisher 出版社 Imperial College Press Publication Date 出版日期 2006-10-13 Language 语种 其它(含多语) Book Contents 内容简介 This book deals with how companies can involve customers or users in order to learn with them in the field of service-based business development. It presents a variety of customer-involvement approaches, methods for learning with customers, and the results of case studies conducted in both service and manufacturing companies focusing on value-creation through services.Based on research carried out by several research groups around the world, as well as on illustrative cases, the book creates new actionable knowledge regarding customer-involvement which will be useful for both practitioners and scholars.Benefits for readers inc
¥532.00
预订 Entropy Theory of Aging Systems: Humans, Corpor... 978184
海外仓库发货,通常付款后4-9周到货!
/ 2009-07-01
图书信息 书号: 9781848162921 作者: Daniel Hershey 装帧: 精装 页数: 264页 出版社: Imperial College Press 尺寸: 22.9 x 15.2 x 2.5 cm 出版日期: 2009-07-01 重量: 454g 语种: 其它(含多语) 内容简介 Entropy is a measure of order and disorder. If left alone, aging sy
¥983.00
【预订】Half-Metallic Materials and Their Properties 97819089771
美国库房发货,通常付款后3-5周到货!
/ 2013-03-22
¥900.00
【预订】Ethical and Legal Issues in Modern Surgery 9781848162464
美国库房发货,通常付款后3-5周到货!
/ 2014-12-22
¥642.00
【预订】Recovery Of Gold From Secondary Sources, The 97817832698
美国库房发货,通常付款后3-5周到货!
/ 2016-06-30
¥992.00